Privacy Policy

1. Information We Collect

2. How We Use Your Information

• To provide and improve our English speaking practice service
• To match you with appropriate conversation partners
• To track your learning progress and streaks
• To provide customer support
• To ensure platform safety and prevent abuse
• To analyze usage patterns and improve our service

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your conversation partners (display name and basic profile information only)
• When required by law or legal process
• To protect our rights, property, or safety, or that of our users
• With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information:

• End-to-end encryption for all communications
• Secure data storage with industry-standard encryption
• Regular security audits and updates
• Access controls and authentication requirements
• Secure data transmission protocols

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a readable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Call records: 90 days for quality and safety purposes
• Usage analytics: 2 years (anonymized)
• Legal compliance data: As required by law

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app performance and usage
• Provide personalized experiences
• Ensure security and prevent fraud

You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the new Privacy Policy.

11. Contact Us